Failure to engage in the interactive process

Complainant alleged she was discriminated against based on her disabilities. Complainant requested that Respondent provide reasonable accommodations, including providing a daily task list and not approaching Complainant in an aggressive manner. Respondent failed to engage in the interactive process and refused to provide an effective accommodation; Complainant resigned. A Resolution Conference was held on May 3, 2023, and the parties entered into a Pre-Determination Settlement Agreement in which Respondent agreed to compensate Complainant $10,000. Respondent also agreed to review its existing Americans with Disabilities Act and anti-discrimination policies, as well as to train its management staff on the laws prohibiting discrimination. On or around February 23, 2024, the Commission was notified that all terms of the agreement have been met, and the case was closed.